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Our Policies
At Skin Theorē, your comfort, safety, and satisfaction are paramount. We have established these policies to ensure a seamless and enjoyable experience for every guest. Please take a moment to review our policies below.
Booking & Appointments
Appointments can be made through our website or by contacting our team directly. We kindly request that you arrive on time for your appointment to fully enjoy your treatment.
Cancellations & Rescheduling
We understand that life can be unpredictable. If you need to cancel or reschedule, we appreciate a 24-hour notice. Late cancellations or no-shows may incur a fee.
Safety & Hygiene
We adhere to the highest standards of cleanliness and sanitation to ensure your safety. Our products and equipment are carefully selected and maintained to meet the highest industry standards.
Memberships
Our membership program offers exclusive benefits, priority booking, and customized treatment plans.
Payments
We accept various forms of payment, including credit cards and digital wallets. Payment is due at the time of service or product purchase.
Returns & Refunds
Skincare products can be returned within 30 days of purchase with the original receipt. Services are non-refundable, but we are committed to addressing any concerns and providing exceptional service.
